Shipping Policy
Order Processing
- Free shipping on orders over $50.
- Orders under $50 have flat rate shipping of $4.99.
- Orders placed before 1:00 PM (EST) ship the same day (Monday–Friday).
- Orders placed after 1:00 PM will ship the next business day.
- You'll receive an email with tracking info once your order has shipped.
Domestic Shipping (USA)
- 48 Contiguous States: Delivered in 2 business days
- Hawaii, Alaska, & P.O. Boxes: Delivered in 3 business days
We ship from Brooklyn, NY using fast, reliable carriers to ensure timely delivery.
Delays & Exceptions
Shipping may be delayed due to:
- Carrier issues
- Weather disruptions
- Incomplete or incorrect shipping addresses
Please make sure your shipping details are accurate at checkout.
Tracking
- A tracking number will be emailed to you once your order is shipped.
- Tracking updates may take up to 24 hours to appear after the label is created.
Undeliverable or Refused Packages
If your package is undeliverable or refused:
- The buyer is responsible for return shipping charges
- A 10–20% restocking fee may apply upon return
Address Changes
To change your shipping address, emailsupport@cellmarkt.comimmediately after placing your order.
We cannot change the address once your order has been shipped.
Need Help?
Have a shipping question? Contact us: